Resume

Resume: FAQ

Education

BACHELOR IN SCIENCE | AUGUST 2014 – DECEMBER 2017 | FLORIDA INTERNATIONAL UNIVERSITY

· Major: Biological Sciences and Interdisciplinary Studies

· Certificate: Japanese Studies

· Related UCLA coursework: Evolution, Ecology, Cell Biology, Genetics, Primate Biology, Coral Reef Biology, Parasitology Laboratory, General Chemistry 2 Lecture and Laboratory, Organic Chemistry 1&2 Lecture and Laboratory, General Physics 1&2 Lecture and Laboratory

JUNE 2016 – JULY 2016| RITSUMEIKAN UNIVERSITY

· Certificate: Ritsumeikan Summer Japanese Program Certificate

ASSOCIATE IN ARTS | JANUARY 2013 – AUGUST 2014 | MIAMI DADE COMMUNITY COLLEGE

· Major: Chemistry

· Related coursework: General Biology 1&2 Lecture and Laboratory, General Chemistry 1 Lecture and Laboratory

Skills & Abilities

LANGUAGE

Native in English, Advanced in Spanish, Intermediate in Japanese, Beginner in French

SALES

Currently a 04-40 licensed Customer Representative issued by Florida Department of Financial Services. With this license, I can write and sell auto and homeowner products. During employment with State Farm, I had clearance to sell State Farm Banks products like checking and savings accounts, credit cards, CDs, etc.

COMMUNICATION

As a Benjamin A. Gilman scholarship alumni, I prepared a short video about my study abroad experience in Japan and shared it with students from the Japan Club at Florida International University as my followup service to the Gilman program. I also wanted to encourage the students to seek knowledge outside a typical classroom environment. I answered questions about the Japan program I attended and scholarship opportunities with the Gilman Scholarship program.

LEADERSHIP

I joined the Academy of Leaders program in August of 2016. Through this program, I was able to learn what it means to be a leader and what type of leader I can be to others. During the program, I worked alongside the other students and facilitated a learning experience to incoming high school students about the benefits and services that Florida International University offers. I graduated from this program in December 2016.

Interests & Achievements

PERSONAL INTERESTS

· Associate member of FIU Tri-Beta, a biological honor society

· Alumni Officer of FIU Japan Club, an organization intended to provide cultural knowledge of Japan

· Member of FIU Asian Studies Graduate Students Organization, an organization that promotes Asian studies to the students at FIU and the local community.

VOLUNTEER

· Relay for Life 2016 participant at Florida International University

· Camillus house volunteer as a Tri-Beta representative

PUBLICATION

· Shenandoah Middle School Students. (2010) Coral Gables: Building a Dream

ACHIEVEMENTS

· Excellence in Global Learning Medallion Fall 2017

· Center for Leadership & Service: Academy of Leaders 2016 Graduate

AWARDS

· Benjamin A. Gilman International scholarship Recipient in 2016

Experience

MANGROVE RESTORATION INTERN| WETLANDS ECOSYSTEMS RESEARCH LAB| SEPTEMBER 2017- PRESENT
·Visited various mangrove sites to conduct field surveys
·Gather, analyze and interpret site ecological data

CUSTOMER SERVICE REPRESENTATIVE | STJ INSURANCE AGENCY INC. | MARCH 2016 – PRESENT

· Provide service to all customers via telephone and email

· Respond to all inquiries within 24 hours

· Route incoming telephone calls

· File sensitive documents in a timely fashion

· Receiving and sorting daily mail, deliveries and couriers

· Setup appointments and schedule meetings

· Handle currency transactions

CUSTOMER SERVICE AND SALES ASSOCIATE | VL DAVIS-BAILEY STATE FARM | AUGUST 2013 – MARCH 2016

· Provide service to all customers via telephone and email

· Respond to all inquiries within 24 hours

· Route incoming telephone calls

· File sensitive documents in a timely fashion

· Receiving and sorting daily mail, deliveries and couriers

· Setup appointments and schedule meetings

· Primarily sell auto products and bank products

· Handle currency transactions

RECEPTIONIST | VL DAVIS-BAILEY STATE FARM | MARCH 2012 – AUGUST 2013

· Provide service to all customers via telephone and email

· Respond to all inquiries within 24 hours

· Route incoming telephone calls

· File sensitive documents in a timely fashion

· Receiving and sorting daily mail, deliveries and couriers

· Setup appointments and schedule meetings

· Handle currency transactions

CASHIER| WINN-DIXIE | DECEMBER 2011 – MAY 2012

· Greeted customers

· Handled all currency transactions

· Guided and solved queries of customers

· Stocked items

· Kept work area clean

CUSTOMER SERVICE CLERK | WINN-DIXIE| JULY 2009 – DECEMBER 2011

· Greeted customers

· Guided and solved queries of customers

· Stocked items

· Kept work area clean